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Terms & Conditions

1. Training Courses

We provide the following training courses:
 

– Short courses in disciplines within the dental field that is in the scope of our practice as dentists. The courses may change on the website from time to time and more courses and speakers may also be added


Training courses are generally delivered over TWO contact days, although some may be shorter and others longer depending on the course in question.


Each Short Course has a standalone CPD value. We reserve the right to adjust the CPD hours for the course.

2. Enrolment and Registration Fee

Payment for the course must be made via bank transfer at the time of booking or via the online payment platform. If Level Up Dentistry Education Ltd cannot for whatever reason complete a course or cancels a course in its entirety an alternative course date will be given for you to attend or a partial (if part of the course was completed) or full refund will be given.

 

No refunds will be given for the parts of the course that has been delivered. Verifiable CPD hours will be issued for completed courses only.

3. Course Fee Payment

Course Fees are payable upfront or if possible, via instalments.

 

– Delegates must manage sponsorships or funding independently.
– Missed payments will incur administrative fees of £200.00.

 

Payment Options:
a) Upfront Payment:
– Full payment before course commencement.

 

b) 10-month Standing Order:
– Monthly instalments over 10 months of 10% of the total course fee plus £50.00 administration fee per installment.

 

Late or missed payments incur a £200 fee and may result in access suspension.
 

4. Eligibility Request

These courses are intended for qualified dentists. Level Up Dentistry  Education Ltd may request proof of graduation and registration with an appropriate dental council (e.g., GDC in the UK).

5. Cancellation Policy

Cancellations must be made in writing via email to anna@dentality.co.uk

 

There is a 7 day cooling-off period for a full refund after booking the course if this has been done no less than 60 days in advance of the course date.

 

If refunds are possible, then the following charges will apply:

 

  • Over 60 days prior to the event, 100% refund minus a £200.00 administration fee

 

  • Within 60 days of the event £1,000.00 will be retained / charged as your cancellation fee.

 

  • Failure to attend the course on the day will be treated as a late cancellation, Full course fee of £1,500.00 plus your first monthly instalment will be retained/ charged.

6. Refund Policy

Refunds will not be given once enrolled unless a suitable replacement delegate is found. An admin fee of £200.00 will apply. Otherwise, the cancellation policy applies.

7. Assessments

CPD certificates require attendance for the full course. If you do not attend the full course, your CPD Certificate will be amended to reflect this. An Administration fee of £200.00 will also be payable for issuing a new CPD certificate.

8. Copyright

All course materials are owned or licensed by Level Up Dentistry Education Ltd. Use of the content, materials, handouts and any other associated material provided is granted only for personal professional development. Course Materials, Handouts or Videos taken by delegates may not be shared or reproduced without permission.

9. Disclaimer

Course materials are for educational purposes only and not intended as medical guidance. Level Up Dentistry Education Ltd and its presenters are not liable for treatment decisions, errors, or cancellations.

10. Termination

We reserve the right to terminate this agreement for misconduct, disruption, non-payment, or other breaches. Unpaid course fees will remain due upon termination.

11. Events Outside Our Control

Level Up Dentistry Education Ltd is not liable for delays or failures due to force majeure events such as natural disasters, illness of faculty, or travel disruptions. We will attempt to reschedule courses wherever possible.

12. Assignment

Your rights under these Terms may not be transferred without our consent. We may assign our obligations to another organisation.

13. Notices

All notices must be sent to anna@dentality.co.uk. We may send notices to the contact details you provide. Notices are deemed received 24 hours after email/SMS/WhatsApp or 3 days after posting.

14. General

If any term is found invalid, the remainder of the Terms remains enforceable. We may update Terms at any time. Non-enforcement does not waive our rights. These Terms are governed by the laws of England and Wales.

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